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Or give us a call on 01507 613018 for more information

Why Kingfisher?

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Excellent location

Excellent location

Within walking distance of a stretch of 15 miles of award winning sandy beaches!

Dog Friendly

Dog Friendly

We welcome your four-legged friends at Kingfisher. Bring them along to make it a truly memorable holiday. Charges apply.

Secure site

Secure site

For your peace of mind and security, the park is covered by CCTV with nightly security patrols.

Wi-Fi

Wi-Fi

Kingfisher now offers Wi-Fi to our customers. Tariffs can be discussed upon booking.

Accessible

Accessible

We will do everything we can to cater to your needs. Wheelchair accessible caravans are available.

Nearby attractions

Nearby attractions

In the heart of Ingoldmells. Arcades, bars, restaurants and a theme park right on your doorstep.

On-site Facilities

On-site Facilities

Kingfisher hosts a site shop as well as an on-site laundrette. Both are open 7 days a week!

Children's Play Area

Children's Play Area

At the heart of our well-maintained park is a large children's playground to keep the kids entertained!

1st time staying at kingfisher and will definitely be back again. We booked a bronze van which was really modern and the same as van's we have paid triple the price for on other caravan sites. The site is really clean and peaceful. Really close to beach, Fantasy Island and shops.

Laura

Really relaxing, very peaceful, spotless caravan, very comfy, excellent staff.

Shaun

Well located park, handy little shop onsite & lovely little play area. Also clean & tidy. Would highly recommend.

Andrea

First time me and my husband have stayed in a kingfisher caravan. Absolutely beautiful caravan lovely site so close to everything you need . Lauren who we booked it with is great, very friendly made us feel very comfortable. All the other staff in office's very friendly. We are definitely going BACK!

Tracey

We've stayed at Kingfishers twice: once via a private rental and once via the official office The office rental was wonderful - very clean and cared for, amazing customer service. Location was perfect, so we could all enjoy the break, no need to drive anywhere. Definitely coming back (again).

Miranda

Frequently asked questions

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What days can I check in?

Anyday arrival.

Minimum 2 night stay, minimum charges apply

5 nights minimum stay may apply on Bank Holidays & school holidays.

What are your check-in and out times?

Check in from 4pm. Check out 10am.

When is my balance payment due?

Balance is payable less your deposit 30 days prior to arrival date. For bookings made 30 days prior to arrival or less, full balance is payable at time of booking. A payment reminder will not be sent. Failure to pay may mean your holiday will be cancelled and your deposit lost.

Do I need to pay a security deposit?

We do not take a security deposit but you will be charged for any damage caused to the holiday caravan noted on your departure.

How do I pay for my holiday?

We accept all credit/debit cards excluding American Express. Please make cheques payable to Invest East Lindsey Limited. PLEASE NOTE – All cheques must be cleared in our account 30 days prior to arrival. We will not accept payment by cash on arrival.

My booking confirmation looks wrong?

If you are concerned that there is a mistake on your confirmation please call our bookings team to confirm your details immediately. Failure to do so may put your booking at risk.

If I book direct will you give me your best price?

If you find a cheaper price for a holiday offer from another Booking Agent please call our Bookings Team direct and we will match it for you.

Do you accept group bookings?

Any group bookings of 5 or more units must be agreed with the bookings manager. Please call the booking line to get our best price. We do not accept group bookings from single sex groups without prior written agreement.

What's included in my holiday home?

All bedding, electricity and gas is included in the price of your stay. Extra bedding and pillows are also always available within the holiday home. Please note that while all bed linen is provided, bathing towels and tea towels are not. All our hire accommodation have televisions in the lounge area.

What do I need to bring?

Bed linen is provided in all our hire accommodation. However you will need to bring your own bath towels, tea towels, washing up items, toilet roll, consumables, toiletries and food etc…

Do you offer cots and high chairs?

Should you have younger children within your party; cots and highchairs available for hire for a small extra charge. £10 per item for a short break and £15 per item for a week. Please book at the time of booking your stay.

Can you cater for my special request?

Our team endeavour to ensure every customer need is catered for during your stay with us. If you have any special requirements or requests please do not hesitate to discuss with our Reservations Team. Wherever possible, we will try to meet your needs to ensure your stay with us is an experience you will want to repeat.

Can I bring my pet?

Because we know how attached some of our guests are to their pets, we welcome well behaved dogs at all our parks in a number of selected caravans. Max. 2 dogs per booking where permissible. Make sure you tell our friendly Reservations Team that you require a pet friendly unit or select your requirement when booking online. Accommodation £25 per pet for a short break and £40 per pet for a week.

Can I amend my booking?

The company reserves the right to charge up to £20.00 for each amendment to your booking. No amendments are permitted within 14 days of your arrival date.

Kingfisher Terms & Conditions

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K01 Your agreement is with

Invest East Lindsey Limited and is the operating company of the holiday park shown on our website. References to ‘the Company’, ‘we’, ‘us’ and ‘our’ in these terms and conditions are to this company. References to ‘you’ in these terms and conditions are to you, as the person making this booking and, where applicable, to every member of your party.

K02 These terms and conditions

These terms and conditions and those relating to the ‘Cancellation Protection Plan’ (if applicable) will be incorporated into your booking when we have received full or part payment from you. We are unable to accept bookings from anyone under the age of 18.

K03 Alterations to your booking

Your booking shall be in accordance with the details confirmed at the time of booking.

Your booking shall be non-transferable and non-alterable within 30 days of your holiday start date. You may make alterations to your booking up to 30 days before your holiday start date. You may change your accommodation to another within the same calendar year subject to availability and payment of a non-refundable £20 administration fee and any outstanding difference in price.

If you wish us to make an alteration to your booking we will use reasonable endeavours to accommodate your request but no guarantee can be given.
 

K04 Our service to you

We do all that we can to ensure you enjoy your holiday. However, occasionally problems occur and if they do or you have any concerns or complaints about your holiday when staying with us please contact the Park bookings team immediately who will respond to you as soon as possible. If, once you have returned from your holiday you still have any concerns or complaints, you can contact our customer care team via email at bookings@kingfishercaravan park.co.uk or by writing to us at Bookings, Kingfisher Caravan Park, Sea Lane, Ingoldmells, Skegness, Lincolnshire PE25 1PG. All complaints should be from the lead name on the booking and contain your booking reference number. Our customer care team will ensure your complaint is fully investigated and ask the park to respond to you directly within 14 days.

K05 Cancellation by you

Should you need to cancel your booking you should advise us immediately by telephone and then confirm this cancellation in writing to us by post, or email to bookings@kingfishercaravanpark.co.uk quoting your booking reference number. Your cancellation will only be effective as at the date we receive your written confirmation. Our cancellation charges are those detailed below.

Cancellation Charges.
Period before arrival date:
Cancellation charges as a % total cost
More than 30 days
Loss of deposit
30 - 22 days - 50%
21 - 15 days - 60%
14 - 8 days - 80%
7 days or under - 100%

If you need to cut short your holiday after it has commenced, we regret that we are unable to refund any monies paid.

K06 Cancellation or changes by us

In exceptional circumstances, we may have to cancel or change some aspects of your booking. If we do so, we will tell you as soon as possible prior to your holiday date and you may choose to either:

1. Accept the changes offered by us
2. Receive a full refund
3. Accept an alternative holiday with us at the same price.
We do not pay compensation in circumstances where we have to cancel your booking including those arising from Force Majeure. Force Majeure means circumstances beyond our control including (but not limited to) industrial disputes, natural disasters, fire, technical problems, bad weather and acts of government.
If you need to cut short your holiday after it has commenced, we regret that we are unable to refund any monies paid.

K07 Paying for your holiday

A payment of not less than £20 is required as a non-refundable deposit at the time of booking. Any balance due shall be paid not less than 30 days before your holiday start date or immediately if arrival is within 30 days. If payment is not made by this date then we will assume that your holiday has been cancelled and we may re-sell the holiday to another guest. We reserve the right to pass on any costs or bank charges we incur if we have to resubmit a cheque for payment or a cheque is declined for non-payment. Cheques will not be accepted as a method of payment if your arrival date is less than 60 days from Kingfisher Caravan Park receiving the cheque. All Cheques should be sent to Bookings, Kingfisher Caravan Park, Sea Lane, Ingoldmells, Skegness, Lincolnshire PE25 1PG.

K09 Special offers and discounts

Discounts and special offers may be made in conjunction with our published prices. The cost per holiday, after any discounts, will vary by grade and must be a minimum of £199 per week for a Bronze, £169 for a Silver. Minimum price points, after any discounts, for a short break are £89 for a Bronze, £99 for a Silver. All discounts and special offers are subject to availability and may be withdrawn without prior notice. Special offers cannot be combined with any other discount or promotion and will only be honoured if mentioned at the time of booking. The price confirmed at the time of booking is the price you will pay, discounts cannot be applied retrospectively. Only one offer per booking.

K10 Arrival and departure times

Check-in and key collection will be open from 4pm. If you arrive after 6pm on your date of arrival it is likely that your welcome pack and keys will be left with park security If you believe you are likely to arrive after 10pm on the day of your arrival then you must inform us. If you do not inform us and/or your intended holiday home is not occupied by 9am on the day after your arrival date we will treat your booking as cancelled and may re-let the holiday home to another guest. No refund will be paid in such instance. You are required to depart your holiday home by 10am on your departure date.

K11 Standard of behaviour on our parks

Our parks are used primarily by families and we would ask that the behaviour of you and your party reflects this fact. Noisy, offensive or inappropriate behaviour or actions likely to cause harm to any other guest, members of our staff or anyone’s property at the holiday park will not be tolerated and we reserve the right to refuse entry to and/or eject any person who, in the reasonable opinion of the management of the park, does not comply with these standards of behaviour. No refunds will be issued in these circumstances. If, in the reasonable opinion of the management of the park, we believe that you or a member of your party may not comply with the above, on entry to the park, we reserve the right to refuse entry or not to hand over accommodation to any person or groups of persons at our discretion. In such cases a full refund will be issued to the lead name on the booking. All children must be properly supervised by parents or guardians throughout your holiday, including any park organised activities. We reserve the right to deny access to our facilities and/or any children’s activities if, in the reasonable opinion of the management of the park, we believe that any child or children will be unduly disruptive.

K12 Number of your party

The total number in your party (including children and babies) must not exceed the maximum capacity of the accommodation as advertised. In most cases this will be no more than six or eight depending on the size of the accommodation concerned. In the event that these numbers are exceeded, we reserve the right to exclude or refuse entry to any or all members of your party from the holiday park. Where half or more of the party is aged between 17 and 25, you must tell us when you book. We have the right to refuse your booking or cancel after bookings have been checked and/or we reserve the right to refuse entry or not to hand over accommodation to any person or groups of persons at our discretion.

K13 VISOR

We do not accept bookings from or allow anyone to stay on any of our holiday parks who is listed on the Violent and Sex Offenders Register (or any register which supersedes this). By making a booking, you are confirming that no one in your party is on this Register.

K14 Single sex parties

We do not normally accept bookings from ‘all male’ or ‘all female’ parties and have the right to cancel any online booking that breaches our terms upon checking before the holiday arrival date and/or we reserve the right to refuse entry or not to hand over accommodation to any person or groups of persons at our discretion.

K15 Your holiday

As our park is a holiday park we do not accept bookings if you want to stay for work or use the park to travel to work or for residential use. All adults booked must appear on the electoral roll at the address given when booking or provide evidence of their permanent address such as a utility bill if requested. Commercial vehicles will not be permitted to enter our holiday parks. You must bring ID with you as you may be asked for this on arrival or during your stay.
 

K16 Groups

Family and friends who live at the same address or know each other or who travel together will be considered as making a group booking even if they have made separate bookings. Group bookings (whether made by 1 person or a number of people) of 3 or more holiday homes must be made through our Booking Team by calling 01507 613207.

If this is not done, we will cancel any bookings that are part of a group booking. In this instance a full refund will be given. The lead booker for a group is responsible for the conduct of the other members of the group and for ensuring they comply with these terms and conditions. We may require the lead booker to provide a deposit as security in the event of any damage by any member of the group.

K17 Guests with specific needs

Some of our holiday homes offer specific accommodation suitable for holidaymakers with wheelchairs or who may have mobility difficulties. However certain accommodation and locations may not be suitable. If your party includes someone with specific requirements please let us know at the time of booking.

K08 Prices

All prices are current at the time of publishing and we guarantee that the price of your holiday will be as agreed and shown on your holiday booking confirmation. However we reserve the right to alter or amend our published prices so long as we notify you of any difference before you book. All prices shown are inclusive of VAT at the prevailing rate at the time of payment. 

K18 Allergies

If any member of your party has an allergy to pets we would strongly recommend that you do not book accommodation which accepts pets. We cannot guarantee that pets have never occupied any of our accommodation.

K19 Smoking Policy

It is illegal to smoke inside enclosed public buildings and you and other members of your party are requested to smoke only in those areas which have been clearly designated as such. Smoking is also forbidden in all of our holiday accommodation; however we cannot guarantee that any accommodation has been smoke free.

K20 Pets

Most dogs are welcome at our parks and in specific accommodations with a maximum of two dogs per booking. Some breeds of dog including those listed in the Dangerous Dog Act 1991 are not allowed. Please provide us with the details of the breed of your dog when you book with us. Other pets may be permitted at the discretion of the Park Manager, please check when booking. There is a charge of £40 per week and £25 per short break per pet. Assistance dogs for disabled guests are exempt from these requirements and charges. Pets must be kept on a lead at all times and you must clean up after your pet. Pets (other than assistance dogs) are not allowed in any of our park facilities or play areas. Pets should not be left unattended in holiday homes or elsewhere on the park and must not be allowed on bedding or seating. If we reasonably believe your pet is causing a nuisance on the holiday park or causing damage to the holiday home you will be required to remove it from the park and/or we reserve the right to refuse entry.

K21 Special requests

We will do our best to meet any special requests; however, we are unable to guarantee the fulfilment of these requests. Special requests do not form part of the booking contract and are not a condition of booking.

K22 Use of your holiday home

You are required to take good care of your holiday home whilst you occupy it. At the end of your holiday you must leave your holiday accommodation thoroughly cleaned and tidy and free of all rubbish which must have been placed in the bins on the parks. We will take legal action to recover the cost of damage sustained during your occupation and any additional cleaning charges we incur in respect of your failure to comply. We reserve the right to enter your accommodation, at any reasonable time during your stay, in order to inspect the condition of the accommodation or without notice in the event of emergency.

The Company does not accept any responsibility for the theft or loss of your personal possessions whilst on our parks or whilst you are in your holiday home and you should take appropriate security measures to ensure against theft and or loss.

K23 Availability of facilities

Occasionally we need to close or withdraw certain facilities (e.g. for safety, maintenance or other reasons beyond our control). No refund will be offered if this is the case.

K24 Your car

You should comply with speed limits, parking and other traffic regulations on our parks. All vehicles are brought onto the holiday park at their owners risk and the Company does not accept responsibility for loss or damage to these except where it is caused by our negligence or fault.

K25 Marketing accuracy

Whilst every care is taken to ensure that the details on our website are correct at the time of being published, the images shown are for illustration purposes only and the details may be subject to alteration from one park to another. The photography on our website is to be used as a guide and some might not be of the park itself. The ‘Out and About’ sections contain options for off-park entertainment. Please check with the operators for relevant opening times.

K26 Filming and photography

We undertake our own promotional filming & photography. Every effort is made to ensure filming does not intrude into or affect any holiday activity and that it is clear to guests that filming/photography is taking place. We will not accept responsibility if, contrary to your wishes, you appear on film or in photographs and we are unable to make any financial awards.

K27 Data Protection

The information you give us in connection with your booking is held securely on our computer system and dealt with in accordance with the Data Protection Act 2018. By providing us with this information you are deemed to accept this and to have the consent of all members of your party to this. We keep this information to help us improve our service to you and to provide you with information about our holidays and services by telephone, e-mail, post and SMS and to keep you informed of our latest news and offers. If you would prefer not to receive this information from Kingfisher Caravan Park then please contact us at Bookings, Kingfisher Caravan Park, Sea Lane, Ingoldmells, Skegness, Lincolnshire PE25 1PG.  Further details relating to our privacy policy can be found on our website.

There’s lots to see and do....

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In the Ingoldmells area, there is something for everyone!